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Antaeus
Contributor
Message 1 of 3

McAfee spam filter disappeared from Outlook 365.

I have McAfee Total Protection.

On June 1, 2022, Gmail updated its server and will no longer support Pop3. I was forced to switch to IMAP to get my email to work with Outlook 365. That's when McAfee quit checking for spam emails. The COM add-in and McAfee toolbar are gone and do not appear in Outlook.

When I checked support, it says to start McAfee, then access tabs in McAfee that I do not have. The tabs on your instructions and video look nothing like mine. They look like the tabs I used to have. How can I get the spam filter back into Outlook?

2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3

Re: McAfee spam filter disappeared from Outlook 365.

Hi @Antaeus 

Greetings from McAfee.

We are sorry for the inconvenience caused. We regret to inform you that the Anti-Spam feature that has been removed from our security products for Windows from version 16.0.41.

When your McAfee software updates to version 16.0.41 or later, the Anti-Spam feature is no longer available. Version 16.0.41 was released at the end of November 2021.

Anti-Spam feature is no longer available.

Regards,
Edward Franso

TLD
Contributor
Message 3 of 3

Re: McAfee spam filter disappeared from Outlook 365.

This is horrible . . . makes my email way less secure.  This is a big part of why I've used McAfee for so many years.  Very disappointed!!

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