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joiy1
Contributor II
Message 1 of 6
‎10-22-2023 06:56 PM

McAfee+ advanced individual - VPN not working - app not updating to latest version

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#McAfee+™ Advanced - Individual -Unlimited Devices

VPN - not working for long time - more than month - even customer care - put it as high priority but I still don't have a working VPN.

Also looks like even updates not working - Version - 1.11.279

and release name:16.0.R111 - I'm not sure when they going to release update.

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joiy1
Contributor II
Message 3 of 6
‎10-23-2023 07:15 AM

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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I already mentioned this issue is not resolved for a long time. I already have uninstalled and reinstalled it didn't solve the problem - last update I got from the phone call with the customer care was they are working on a fix for this issue.

View solution in original post

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joiy1
Contributor II
Message 5 of 6
‎11-08-2023 07:25 AM

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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Any updates when McAfee+ will be fixed and available for me.

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5 Replies
Nagesh_G
Moderator
Moderator
Message 2 of 6
‎10-22-2023 11:12 PM

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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Hi @joiy1 ,

We regret for the inconvenience, We request you to kindly update the latest windows version and also try uninstalling and reinstalling the Mcafee to check the latest version installed.

Regards

Nagesh G

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joiy1
Contributor II
Message 3 of 6
‎10-23-2023 07:15 AM

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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I already mentioned this issue is not resolved for a long time. I already have uninstalled and reinstalled it didn't solve the problem - last update I got from the phone call with the customer care was they are working on a fix for this issue.

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joiy1
Contributor II
Message 4 of 6
‎10-27-2023 09:35 AM

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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No updates so far....

What is going on...

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joiy1
Contributor II
Message 5 of 6
‎11-08-2023 07:25 AM

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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Any updates when McAfee+ will be fixed and available for me.

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joiy1
Contributor II
Message 6 of 6
2 weeks ago

Re: McAfee+ advanced individual - VPN not working - app not updating to latest version

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Finally updated to latest app version - but it took more than a month. I expect a month extension of my subscription.

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