×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MichielR
Contributor
Message 1 of 2

McAfee+™ Advanced - Family only shows splash screen / white box

I have been running the McAfee+ Advanced - Family product on my win11 laptop already for some time. Today I found by accident that while the mcafee icon is shown in the icon tray next to the clock (suggesting the app works in the background), when I click it I only see a splash screen showing the McAfee logo. It will not proceed and open the app from that point. Also clicking the icon and selecting "check updates" or any of the other options results in the same behavior: white box with McAfee logo.

1 Reply
MichielR
Contributor
Message 2 of 2

Re: McAfee+™ Advanced - Family only shows splash screen / white box

by the way, version 1.13.209.1
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community