Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

Livesafe Expired error message when subscription is active.

On my Windows 10 PC my McAfee Livesafe subscription is showing as "expired" when it is active. I have tried the "reinstall" link where the devices are displayed, but this failed due to the presence of McAfee software already on the computer. I was intending to try to uninstall McAfee completely and then try to reinstall, but in the face of dire warnings about the PC being unprotected, and messages stating that McAfee would be "sorry to see me go", I abandoned this course of action as it seemed as though my subscription was about to be completely cancelled. I have looked at the McAfee YouTube video about the McAfee Software Install Helper Tool, but the procedure looks far too complicated and very difficult to follow on a video. Can McAfee technical department not just deal with this remotely, and remove the error message from my PC?

1 Reply
Message 2 of 2

Re: Livesafe Expired error message when subscription is active.

Hi @Paul357b 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Hari Durairaj

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community