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roarty58
Contributor
Message 1 of 4

LiveSafe Firewall Does Not Enable

I installed LiveSafe two days ago on macOS Monterey 12.6 with all macOS updates installed.  The firewall remains disabled despite all attempts to enable the firewall.  This includes having a McAfee tech take control of my Mac only to discover that he was unable to enable the firewall.  He consulted with others and was informed that this was a "server issue" that "started this morning" (Oct 24, 2022).  I tried reinstalling again today and the same issue occurs.

Is anyone else experiencing this issue?  Any McAfee techs lurking out there that know anything about this issue?

3 Replies
krishna55
Moderator
Moderator
Message 2 of 4

Re: LiveSafe Firewall Does Not Enable

Hi @roarty58,

Greetings from McAfee.

McAfee is aware of this issue and we are working towards a solution. We will keep you updated as we receive more information.

Regards,

Krishnamanikandan KS

roarty58
Contributor
Message 3 of 4

Re: LiveSafe Firewall Does Not Enable

@krishna55 thank you for the reply.  Is there an estimate as to when a fix will be applied and if it will also work with the anticipated release of the new macOS Ventura?

roarty58
Contributor
Message 4 of 4

Re: LiveSafe Firewall Does Not Enable

@krishna55 I received an e-mail that indicated that this issue was fixed.  However, I reinstalled LiveSafe yesterday and the issue continues to exist.

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