After my subscription of LiveSave with VPN included finished. I bought a new subscription of Live Safe for 15 weeks. After a while I found out that VPN was not included in that version, which made me disappointed. Instead I got the program Safe Connect for 15 months. The problem is that Safe Connect does not work at all on my computer. Several technicians have been inside my computer trying to make it work. Days have been spent but no solution. Instead I got a free VPN program which works well, but......... I prefer McAfee products. The best solution should be to give my a subscription of Live Safe with VPN for 15 months and finish my present subsciptions of LiveSafe and Safe Connect. A quick and good solution for me and Mc Afee. Unfortunately McAfee will not do that. The will spend a lot of time and effort to make Safe Connect work. What a waste of time and money!
i found also the following article that could be of help and is worth reading i think;
hope it can be of help to solve the problem perhaps.....................
The only thing that could help me is a subscription of Mc Afee LiveSafe with JPN included as I hade before. It worked very well. Instead McAfee had given me Safe Connect, which has never been working on my computer, inspite of days spoilt with technicians trying to solve the problem. When my present subscription ends, I will turn to Norton.
thanks for your update.
i understand the frustration that the issue give and you are looking elsewhere to get things working.
hope things works out better with another AV product of your choice.
thinking a bit more about the situation, could the following suggestion be of help to solve the issue perhaps;
if the Livesafe version was bought recently is it not possible to ask for a refund and buy another version of Livesafe that has the VPN included instead as it used to be on your computer and solve the problem that way ?
could this be an option ? that is if you still want to stay at Mcafee............
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