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Message 1 of 2

Installation Issue

I purchased McAfee Total Protection for my Macbook Pro. I have successfully downloaded the product but the installation fails. When I use the installer, I get a small box that pops up on my screen that asks me to put in the code that was emailed to me. Once I put the code in, I get an error that says "You are not connected to the internet" when I clearly am. I hit "Try Again" a few times and it still does not work. I have deleted every previous version of McAfee that I have, rebooted, redownloaded and still no success. 

1 Reply
Message 2 of 2

Re: Installation Issue

Hi @Heubs77 

Greetings From McAfee.

Sorry for the inconvenience caused.

McAfee is aware of the issue and working towards the resolution. We will keep you update once the issue get resolved.


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