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Booster_Gold
Contributor
Message 1 of 2
‎09-22-2023 02:46 PM

Chrome Not Downloading Setup File

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Is anyone else having the same problem using Google Chrome to download McAfee from your account. When I try to download nothing starts, I tried downloading McAfee Safe Family and it downloaded fine. So nothing wrong with Chrome, I can download McAfee fine with Microsoft Edge but not through Chrome ???

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GaneshR
Moderator
Moderator
Message 2 of 2
‎09-22-2023 09:27 PM

Re: Chrome Not Downloading Setup File

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Hi @Booster_Gold 

Greetings from McAfee!!!

Sorry for the inconvenience caused. Kindly update chrome browser and remove all the cache and cookies from privacy settings, then try to download McAfee it should work. 

Alternatively, you can reach consumer support from any queries.

McAfee Consumer Support

Regards

Ganesh Raju R

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GaneshR
Moderator
Moderator
Message 2 of 2
‎09-22-2023 09:27 PM

Re: Chrome Not Downloading Setup File

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Hi @Booster_Gold 

Greetings from McAfee!!!

Sorry for the inconvenience caused. Kindly update chrome browser and remove all the cache and cookies from privacy settings, then try to download McAfee it should work. 

Alternatively, you can reach consumer support from any queries.

McAfee Consumer Support

Regards

Ganesh Raju R

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