I've been having this issue - where I cannot receive the verification code on my cellular phone - when I try to add it to protection or add it to my profile.
Contacted customer support 4 times already for this, but never heard back. No solution. No reply given.
Cannot set up 2FA either, simply because I am not getting the supposed 6 digit SMS verification code. Can someone help with this?
(When I attempted to use someone else's number, the SMS did get received on that phone. But I didn't use that code since that test was not my number)
Bottom line is: how do I get McAfee to send the verifcation code to my mobile number?
McAfee is aware of this issue, we are working towards a fix at the earliest. We kindly request you to help us with the OS version and carrier name you are working with.
We will update you once the issue is fixed.
SMS code is sent successfully to one of our phones but not to the other. The phones are identical models running the same IOS 15.7.5 and on the same service (BT).
I am having the same problem trying to get the 6 digit code on my Samsung Galaxy Flip 4 to sign in on my desktop Windows 10 computer. My computers are in a vulnerable state as I cannot turn on VPN or other protections with my McAfee Total Protection plan.
I am experiencing the same problem, I have tried many times to get the verification code to my phone but with no success.
This is pretty bad, I am getting tired of Mcfee, probably getting another supplier when my contract expires.
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