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teeppix
Contributor
Message 1 of 6

Cannot Install McAfee - No Internet Error

Dear Community,

I am having troubles installing McAfee Total Protection for Mac.

After typing the serial number, I got the following error message:

"Your Internet connection is unavailable"

This ie weird as I am writing this message on the same laptop and have no trouver connecting to the internet.

I also connected to another WiFi network, and still have the same error message.

I also deactivated my VPN (Nord VPN).

Could you please assist ?

Thanks, 

Kevin

Screen Shot 2022-06-05 at 7.14.29 PM.png

5 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 6

Re: Cannot Install McAfee - No Internet Error

Hi @teeppix 

We regret for the inconvenience!

McAfee is already aware of this issue and working on it. We will update once this issue is fixed.

Regards
Sudharsanam G

teeppix
Contributor
Message 3 of 6

Re: Cannot Install McAfee - No Internet Error

Hi @Sudharsanam_G1,

Well, I am glad the issue is known on your side.

Do you know (approximately) when the service will be restored ?

Thank you in advance,

Kevin

fumanchu
Contributor
Message 4 of 6

Re: Cannot Install McAfee - No Internet Error

@Sudharsanam_G1Any updates on this? I am experiencing the same issue.

teeppix
Contributor
Message 5 of 6

Re: Cannot Install McAfee - No Internet Error

Hi,

Issue is still NOT solved on my side.

It means that, since I bought McAfee on June 5, 2022 : I cannot use the product.

This is a shame, we do not even have updates from your dev team... So please keep us posted and make goodwill gestures...

Kevin

Sudharsanam_G1
Moderator
Moderator
Message 6 of 6

Re: Cannot Install McAfee - No Internet Error

Hi @teeppix 

Greetings from McAfee!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Regards,
Sudharsanam G

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