Dear Community,
I am having troubles installing McAfee Total Protection for Mac.
After typing the serial number, I got the following error message:
"Your Internet connection is unavailable"
This ie weird as I am writing this message on the same laptop and have no trouver connecting to the internet.
I also connected to another WiFi network, and still have the same error message.
I also deactivated my VPN (Nord VPN).
Could you please assist ?
Thanks,
Kevin
Hi @teeppix
We regret for the inconvenience!
McAfee is already aware of this issue and working on it. We will update once this issue is fixed.
Regards
Sudharsanam G
Hi @Sudharsanam_G1,
Well, I am glad the issue is known on your side.
Do you know (approximately) when the service will be restored ?
Thank you in advance,
Kevin
@Sudharsanam_G1Any updates on this? I am experiencing the same issue.
Hi,
Issue is still NOT solved on my side.
It means that, since I bought McAfee on June 5, 2022 : I cannot use the product.
This is a shame, we do not even have updates from your dev team... So please keep us posted and make goodwill gestures...
Kevin
Hi @teeppix
Greetings from McAfee!
I have sent a personal message. Kindly revert back with the requested details to assist you further.
Regards,
Sudharsanam G
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