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Mville
Contributor
Message 1 of 5

Can't turn on Secure VPN for Mcafee Total Protection

When I click on the button circled below, a spinning blue ring comes up for several minutes:

 
 

image.png

Then I get this message, and can't turn on Secure VPN.

image.png

Anyone know how to get past this and turn on VPN.

Is there some specific port that is used?

 

4 Replies
krishna55
Moderator
Moderator
Message 2 of 5

Re: Can't turn on Secure VPN for Mcafee Total Protection

Hi @Mville,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the issue.

Regards,

Krishnamanikandan KS

Mville
Contributor
Message 3 of 5

Re: Can't turn on Secure VPN for Mcafee Total Protection

I responded several weeks ago. Is there really any help here?

 

krishna55
Moderator
Moderator
Message 4 of 5

Re: Can't turn on Secure VPN for Mcafee Total Protection

Hi @Mville,

Greetings from McAfee.

This is a known issue. Kindly click on the link below for more information.

VPN stops working on Windows computers

Regards,
Krishnamanikandan KS

morro
Contributor
Message 5 of 5

Re: Can't turn on Secure VPN for Mcafee Total Protection

Hello, I have the same problem what should I do?
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