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JAllenNZ
Contributor
Message 1 of 2

Can not access S22 from website

I have just removed S9 from total protection and added the SM-S908B/DS (S22 Ultra). When I login to the website (https://www.mcafeemobilesecurity.com) the SM-G965F is still listed and the SM-S908B/DS is not listed.

1 Reply
Sudharsanam_G1
Moderator
Moderator
Message 2 of 2

Re: Can not access S22 from website

Hi @JAllenNZ 

We regret for the inconvenience!

When you uninstall your McAfee software from a device, you might need to remove the device from My Account. You might also need to deactivate the device in My Account if it isn’t deactivated automatically.

How to remove or deactivate a device on home.mcafee.com

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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