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FastMady123
Former Member
Message 1 of 6

no rating on Google, Live (MSN), Yahoo! Searches

I was searching and I didn't see ratings. I uninstalled SiteAdvisor. I restarted the computer. I reinstalled SiteAdvisor. I cleared private data. I restarted the browser. I am using Internet Explorer and Mozilla Firefox. It in Windows XP. What should I do?
5 Replies
debbie58
Former Member
Message 2 of 6

RE: no rating on Google, Live (MSN), Yahoo! Searches

You are not alone as I also am getting no rating on Google or Yahoo search as of this afternoon although it was fine this morning. Also the rating on some sites is showing grey. Site advisor is enabled. I use XP and ie7. It may be a problem with the site servers? No doubt someone with more knowledge than me can advise?
Raja
Former Member
Message 3 of 6

RE: no rating on Google, Live (MSN), Yahoo! Searches

I'm getting site ratings and the SA servers are running properly.
What version of SA are you using?
debbie58
Former Member
Message 4 of 6

RE: no rating on Google, Live (MSN), Yahoo! Searches

Hi Raja. SA is now working for me again. It must have been some blip last Friday.
Raja
Former Member
Message 5 of 6

RE: no rating on Google, Live (MSN), Yahoo! Searches

Tracking down those issues are tough since there are so many points of failure. I can say this. The SA team takes server uptime and connectivity very seriously and are working to make it better.
exbrit
MVP
MVP
Message 6 of 6

RE: no rating on Google, Live (MSN), Yahoo! Searches

There were various server outages involving updates, FAQ database and downloads starting Friday afternoon, so it could have been caused by that.
I'll mark this thread solved.
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