Wrong categorization of domain

[MPA_ITAdm]

We are a non-profit in northern Virginia dedicated to the promotion of contemporary art for the past almost 60 years.  Our annual ArtFest celebration has moved almost 100% online this year for the obvious reasons, and started yesterday (October 4-18).  We have just found out that McAffee has listed our full ArtFest domain as risky and is blocking access for many users.  Of particular concern to us is that many school systems use McAffee and now they can't access our educational resources, and the section that promotes the art of the students !  We have submitted two requests to review and revise the ratings, but the standard message states 3-5 business days to resolve.  We do not have that time.  We can't find where to go to expedite, or learn what we can do to help expedite.  We have scanned our domain multiple times and there is no malicious code anywhere.  I understand that McAfee staff participate actively here.  Hoping someone reads this and can help...

The domain in question is https://mpaartfest.org/

[Former Member]

Hello @MPA_ITAdm ,

We are sorry for the inconvenience caused.

We have raised a ticket on your behalf .We will follow with the concern team and update the status at the earliest.

Ticket# 2213411

Regards

Srinivasa Ragavan

[MPA_ITAdm]

Thank you !! This situation is stressing us all... Looking forward to a quick resolution.

[Former Member · Accepted solution]

Hello @MPA_ITAdm ,

The website has been reviewed and classified accordingly. Please check from your end. McAfee WebAdvisor is not marking the site as suspicious anymore.

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process 

Regards

Srinivasa Ragavan