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bchristopher
Former Member
Message 41 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

It is now Monday, January 17.  Will a McAfee representative please provide a current status update including an estimated timeframe for resolution?  Please?

dougk_t3
McAfee Employee
McAfee Employee
Message 42 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

I've just got a response from SiteAdvisor Dev.  They say that they are working on it and expect to have a fix begin rolling out by the end of the week.

HTH

bchristopher
Former Member
Message 43 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

Thank you for the update and timeframe!

Diminutives
Former Member
Message 44 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

Hello everyone! I just wanted to update you on the status of the fix for this issue. McAfee just finished posting a fix, remotely, to my system to see if it would fix the problem and, I am happy to say, that it has. They said that they will now include the fix in an update and systems that have been affected will be automatically fixed with the update. Timeframe is still the same, by the end of the week. Dinesh, thank you for your time and help with this matter, it is greatly appreciated!

BalaSGS
Former Member
Message 45 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

Thank you Diminutives!! We appreciate your feedback. I request you all to test the below mention steps and update us.

Step 1 - Disable Access Protection

  1. Double-click the M icon in your taskbar.
  2. Click Navigation.
  3. Select About. Note the name of your product suite (for example, McAfee Total Protection, McAfee Anti-Virus Plus).
  4. Click the X to close the About window.
  5. Select General Settings and Alerts.
  6. Open the Access Protection drawer.
  7. Deselect the option Use Access Protection.

Step 2 –

  1. Navigate to C:\Program Files (x86)\McAfee\SiteAdvisor\Scripts
  2. Rename safe_im.js to safe_im.j_
  3. Restart Outlook and IM

Step 3 -

Enable Access Protection

  1. Double-click the M icon in your taskbar.
  2. Click Navigation.
  3. Select General Settings and Alerts.
  4. Open the Access Protection drawer.
  5. Check the box beside Use Access Protection.
  6. Close SecurityCenter.

Regards

Message was edited by: BalaSGS on 1/19/11 12:40:17 PM GMT-06:00
bchristopher
Former Member
Message 46 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

Bala,

Thanks.  So far so good....

ahtoe
Former Member
Message 47 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

Bala,

I have just followed your steps and so far the debugging problem is gone. Thanks.

deweyjones
Former Member
Message 48 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

This works for me.  Outlook anxiety level is down.

CharlieMaine
Former Member
Message 49 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

YES! Outlook appears to be working fine. Thank you very much!

LeviSat
Contributor
Message 50 of 79

Re: Why does latest update cause debugging program to open in Outlook 2003?

It work

Merci

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