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Vijay_Zoho
Contributor
Message 1 of 3
‎06-14-2020 05:04 AM

Whitelisting Zoho.com Domains

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Greetings!

Hope you are safe and taking necessary actions to combat COVID-19 pandemic.

I am Vijay, Lead Analyst from Zoho Security Team. I am reaching out to you to find the right person or the team who would be able to assist me with the whitelisting our domains in your applications.

Let me brief about the Zoho first, we are a Saas Company hosting our business applications and making it available to customers over the internet. To scale and serve our customers world wide, we have hosted our business applications in various Datacenter locations and those domains like below.

https://www.zoho.com (US)

https://www.zoho.eu (Europe)

https://www.zoho.in (India)

https://www.zoho.com.cn (China)

https://www.zoho.com.au (Australia)

For every domain listed above, we have various subdomains for hosting all of our Business applications.

Problem faced :

 
Now, few of our Zoho domains were getting warning page for users using McAfee Web Advisor  If it is blocked by mistake or any false positive, we want you to unblock that immediately.

Kindly whitelist http://zoho.com domain at the earliest in the McAfee Web Advisor database.

Thanks & Regards,
Vijay

McAfee Total Protection #Web_Advisor

 

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1 Solution

Accepted Solutions
sivasubramanian
Moderator
Moderator
Message 3 of 3
‎06-17-2020 11:35 AM

Re: Whitelisting Zoho.com Domains

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@Vijay_Zoho 

The website has been reviewed and classified accordingly. Please check from your end. McAfee WebAdvisor is not marking the site as suspicious anymore.

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Siva N

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

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2 Replies
Magesh
McAfee Retired
McAfee Retired
Message 2 of 3
‎06-14-2020 08:24 AM

Re: Whitelisting Zoho.com Domains

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Hello @Vijay_Zoho 

We have raised the following tickets for whitelisting. Kindly check after 3 - 5 business days.

Your Ticket ID is '#2162897'
Your Ticket ID is '#2162898'
Your Ticket ID is '#2162899'
Your Ticket ID is '#2162900'
Your Ticket ID is '#2162901

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee Web Advisor and Site Advisor dispute resolution process

Regards

Magesh J

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sivasubramanian
Moderator
Moderator
Message 3 of 3
‎06-17-2020 11:35 AM

Re: Whitelisting Zoho.com Domains

Jump to solution

@Vijay_Zoho 

The website has been reviewed and classified accordingly. Please check from your end. McAfee WebAdvisor is not marking the site as suspicious anymore.

If you come across this situation in future, please access the McAfee Article below that has information on how to file a dispute,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Siva N

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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