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TDL
Contributor
Message 1 of 2
‎06-08-2023 08:41 AM

Website categorization

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Our site (thedoctorlounge.com and app.thedoctorlounge.com) has been blocked by McAfee Web Gateway with the message below.  This is a new service, and some users at universities are unable to access the site.  Please help us get the site categorized so that our users can access it.

I can provide a screenshot of the error if the transcription below is insufficient.

Thanks!

 

"Your requested URL has been blocked by the URL Filter database module of McAfee Web Gateway.  The URL is listed in categories that are not allowed by university policy at this time.

URL: http://thedoctorlounge.com/

Client_IP: ****

User: 

Policy: default

Rule: Block Uncategorized Web Sites

URL Categories:

Reputation: Unverified (15)

User Agent: ****"

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1 Solution

Accepted Solutions
Edward_Franso
Moderator
Moderator
Message 2 of 2
‎06-08-2023 09:21 AM

Re: Website categorization

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Hi   @TDL 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Edward Franso

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1 Reply
Edward_Franso
Moderator
Moderator
Message 2 of 2
‎06-08-2023 09:21 AM

Re: Website categorization

Jump to solution

Hi   @TDL 

Greetings from McAfee.

We have raised a ticket to the concern team.

The website will be reviewed and classified accordingly, please check after 3 - 5 business days.

Please follow the below McAfee Article for any similar situations,

McAfee WebAdvisor website rating dispute resolution process

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Edward Franso

Reply
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