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alex2020
Level 7
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Message 1 of 2

Website blacklisted for no apparent reason

Hello.

Some of my clients have brought to my attention that their McAfee antivirus is blocking my website. I've downloaded a trial version and am seeing the same result.

My website is clean of any malware and the trustedsource.org tool shows that the website is "Minimal risk", yet the users of McAfee Total Protection are not able to visit my website.

How do I proceed with fixing this?

Thanks in advance!

1 Reply
Magesh
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: Website blacklisted for no apparent reason

Hi @alex2020 

We have raised a ticket for this in trustedsource.org and website will be reviewed and classified with in 3 - 5 business days. Thanks for giving information with the  screenshots. 

Your Ticket ID is '#2222087'

If you come across this scenario in future please check the below link on how to raise a dispute on McAfee Web Advisor ratings. 

Web Advisor rating dispute resolution process 

Regards

Magesh J

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