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Website Blacklist Removal Request


Web host changed all malicious file permissions to 000 prior to them being removed. This is so they can prevent malware or phishing. The password for cpanel was changed and the password for emails were changed. cPanel and SFTP is now only accessible if the account holder's IP is whitelisted (which is not whitelisted at this time.) This will prevent breaches of cpanel, email and ftp. Please review and remove our domain from the blacklist. Thank you!

We have already requested (today) removal from Google's safe browsing blacklist and are awaiting response from them.


8 Replies

Re: Website Blacklist Removal Request


Please follow the article McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process
to create a ticket with to change the web reputation.

allow 3 to 5 days for review.

Re: Website Blacklist Removal Request

I did that as well.

Re: Website Blacklist Removal Request

So is the ticket closed ? Strange firefox blocked site and also McAfee red but the site report shows green and pops up a green report.

Re: Website Blacklist Removal Request


Re: Website Blacklist Removal Request

I have logged into Trusted Source and submitted the URL THRICE for re-categorization. Two prior tickets were rejected.




The document root only contains:

  • Norton verification file
  • .htaccess (to point to php) and
  • a simple html holding page with ONLY text,

The domain uses no database, no includes, no malicious code/files nothing!

All login/pwds changed for cPanel/FTP/Email

What else is Mcafee waiting for? Why is the domain not able to be re-categorized as safe?



Re: Website Blacklist Removal Request


Can you check this poster's issue please he seems to be doing everything correctly but no success

Re: Website Blacklist Removal Request


Re: Website Blacklist Removal Request


We have requested an update from the concerned team. We will revert back once we get a reply from them.


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