Webadvisor problem

[Hayton · Accepted solution]

Still having the same problem, or is it working now?

If you still have the problem try uninstalling and re-installing WebAdvisor, that often works.(or so I am told).

[Octopus]

Same. No green just grey. Where is the link to reinstall it?

[catdaddy]

Here ya go

McAfee WebAdvisor

[Octopus]

Alright it works now. I didn't uninstall it. I just installed it again through that link you supplied.

Good ol' green. Isn't green a soothing color?

[catdaddy]

LOL...  Yes it seamlessly installs over your existing Version/Build. Glad that all is okay now.

All the best

Cliff

[Octopus]

Dont mean to revive this but the same problems are occurring again. The M went back to grey and when I click on the "View Site Report" I get an error page like this

[xboxerj]

Actually mine has started to do the same thing through Firefox, and I have the latest version of 57.  When I click on the icon I can get a site report and it does show the correct colors in google searches but the toolbar always has grey.  I reinstalled Site Advisor also to no avail.  It is not showing as a 'legacy' add on so it is compatible with the newer Firefox.

[cyberdude]

hello,

there are similar and other problems currently with the WA extension in IE11,FF57 and Chrome. the problems are being discussed in this thread;

After firefox update to version 57.0 Webadvisor disabled.

the WA team are aware of the problems and are working on fixing things.

hope this helps