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jconnell83
Contributor II
Message 1 of 3
‎10-09-2021 01:40 PM

Webadvisor High CPU Usage

Webadvisor was working fine until a couple of days ago, but now it is using almost 100 percent of my memory and causing my CPU to overheat when it is turned on.

Can someone please help me with this problem?

4 people had this problem.
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2 Replies
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 3
‎10-09-2021 02:30 PM

Re: Webadvisor High CPU Usage

Hi @jconnell83,

We understand your concern and deeply regret for the inconvenience caused. We would like you to check if your operating system is upto date with all the available updates and also make sure to check for the McAfee updates.
If the issue persists after updating your OS and McAfee, we recommend you to remove the webadvisor extensions from your browsers and reinstall it, to make sure you have the latest webadvisor version available.  

How to disable or uninstall McAfee WebAdvisor 

How to download and install McAfee WebAdvisor


If you continue to experience the same issue after following the above steps, we request you to get in touch with our support team for further assistance.

Toll-free (U.S.) - 8666223911

McAfee Chat Support


Thanks,
Avinash.

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nidgereedo
Contributor
Message 3 of 3
‎10-11-2021 10:39 PM

Re: Webadvisor High CPU Usage

I noticed this today too, particularly if I have Chrome open. When I was using MS Teams, WebAdvisor was pushing CPU to 100% and taking about 35-40% during the entire 1.5h call.

WebAdvisor using lots of CPU.png

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