cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ron55
Contributor
Message 1 of 8

WebAdvisor not working for Google search

WebAdvisor stopped working on Google search yesterday. This was for the extension for Microsoft Edge in Windows 10.

I downloaded the program and installed it for Chrome and had the same problem.

It still works for Bing search on both Edge and Chrome. 

Labels (1)
7 Replies
sivasubramanian
Moderator
Moderator
Message 2 of 8

Re: WebAdvisor not working for Google search

@Ron55 Please share the screenshot of the version of WebAdvsor installed. To know the version, Open McAfee, click Account tab > select About. Also, share the version details from WebAdvisor extension on Edge. Regards Siva
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Nsv27
Contributor
Message 3 of 8

Re: WebAdvisor not working for Google search

I noticed that if you look in the 'logic'-subfolder in 'Program Files' of the WebAdvisor/SiteAdvisor add-on only Bing, Yahoo and Yandex are listed as search engines.

Ron55
Contributor
Message 4 of 8

Re: WebAdvisor not working for Google search

I have no idea what you’re talking about. Could you please give me step-by-step instructions on how to find this. I can’t find any such folder under Program Files folder in the C Drive or the Program Files (x86) folder.

siddharth_r
McAfee Retired
McAfee Retired
Message 5 of 8

Re: WebAdvisor not working for Google search

The issue is being investigated with priority by concern team. The fix for this issue is expected to release soon. Time being would request to use Yahoo or Bing search for safer browsing .

Regards,

Siddhartha.R

 

Ron55
Contributor
Message 6 of 8

Re: WebAdvisor not working for Google search

The problem seems to have been fixed for Google search results in Chrome, and Firefox as well. I saw that there was an update to the extension so maybe that’s why. 

It still doesn't work in edge, however that extension hasn’t been updated yet.

There is still a problem in Google Chrome. Google ads don’t get checked, however, that was a problem for much longer.  

RRodriguez_07
Contributor
Message 7 of 8

Re: WebAdvisor not working for Google search

Yes up to now, webadvisor is not working on google chrome searches... no tagging at all.

Ron55
Contributor
Message 8 of 8

Re: WebAdvisor not working for Google search

Just checked again and it works in Microsoft Edge.  I haven't checked in Chrome because it's not in the Chrome extension store.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community