WebAdvisor hogging memory

[sherrb1158]

Cliff,

Sure.  That would be fine with me.  Just let me know.  I have Teamviewer 11 installed on my system if that is of help to you.  I just installed the latest updates.

[catdaddy]

Thank you

​  Could you kindly assist ​, she is willing to allow you to Collect logs.

[exbrit]

Thanks folks.

​  the following are also interested in helping:  and

[catdaddy]

Good Point   Thanks Mate!

[selvan]

Tagging ​

Hi sherrb1158

I have alerted my colleague in this reply whom will connect with you and gather McAfee logs for further investigation. Please follow ​ to send and receive Private messages.

[catdaddy]

That was quick !   Thank you Selvan...

[sherrb1158]

Completed.  I am now following

[jtendler]

Thank you

[catdaddy]

Good Luck Everyone I will now leave you in the very capable hands of Selvan and his Colleagues.

All the very Best,

Cliff

Moderator

(Consumer Products)

[sherrb1158]

Selvan,

I am currently at 1675 MB memory on my WebAdvisor process and 69% of my memory in use.  Earlier today my system was nearly unresponsive at ~83% memory in use.  I don't know if it makes a difference in your collection process at which point in this scenario you capture the logs, but just wanted to give you that heads up, as it's possible I may need to do a hard re-boot soon.

UPDATE .... right after I finished posting this the WA process dropped to ~850 MB memory.  It promptly started climbing again and is back at 1700 MB+ within less than 30 seconds.