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Message 1 of 4

WebAdvisor causes CPU surge

Hi all


So my webadvisor is causing a massive surge in my CPU. At first it happened on Google Chrome but using edge solved this, however only for a few days. Now the same problem reoccurs in edge. Livesafe uses about 50% of my cpu and other mcafee process combined use another 30-40% often resulting in 100% CPU usage. These other processes began rising together with webadvisor, but as webadvisor is the main cause I asked it here. Other notable mcafee processes include multiple times module core services, and even a second instance of webadvisor. Since an hour or so webadvisor uses 40% of CPU even when no browser is active. I've tried rebooting my pc, reinstalling my browsers but this did not seem to fix anything.

Does anyone have a solution to this as it causes my battery to drain fast, resulting in high temperatures and lots of noise from what I assume are the fans trying to cool my laptop. I really need a fix as i need my Laptop in classes and now it only lasts about an hour, 2 if I’m lucky whereas previously it managed 8 to 10 hours. 

I Hope you understand what I’m saying as English isn't my main language. 

Thanks in advance

3 Replies
McAfee Retired
McAfee Retired
Message 2 of 4

Re: WebAdvisor causes CPU surge

Hi @ThibaultDP73 

We understand your concern. since you have already uninstalled and re installed browsers. Please let us know the WebAdvisor version installed on the browser. 

Kindly check if the browser is also up to date. Can you provide screenshots to assist you further. 


Magesh J

Message 3 of 4

Re: WebAdvisor causes CPU surge

So i had some other non mcafee related issues which caused me to do a full factory reset of my pc. i hoped this would solve the issue I have with Webadvisor but it returned right after installing it. Besides office and mcafee LiveSafe i haven't added any software. I checked if my browser was up to date and webadvisor is version

in attachment is a screen of my task manager. 

Message 4 of 4

Re: WebAdvisor causes CPU surge

So it seems the attachment didn't come through so I will add it Like this 

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