As of this week, every time I access my home page, an annoying McAfee window opens that says my WebAdvisor is not working. But it is working. Is there any easy way to stop this alert window from appearing?
Please share the screenshot for the error shown by McAfee WebAdvisor along with McAfee WebAdvisor version on the browser.
Regards
Siva
I am unable to copy/paste a screenshot here. The message on the screen says:
McAfee WebAdvisor has stopped working
Windows can check online for a solution to the problem.
View problem details.
Nothing I do seems to resolve the issue. Also, I don't know how to find the WebAdvisor. version on my browser.
Also, I don't know how to find the WebAdvisor. version on my browser.
Click on the web advisor icon top right of the browser.
Choose options and about that shows the version.
Note this will not show in Edge and in IE you will need to click on the gear settings icon and choose add on and check toolbars and extensions option on left the WA details are there.
Thanks for the info. The WebAdvisor version is 4.1.0.29
Still getting those annoying pop-up alerts.
Mine is 4.1.0.34.
See what the mods here say really I would try removing WA and reinstalling it either via your installed Mcafee program or from www.siteadvisor.com.
Is it really necessary to reinstall WA to resolve this issue?
That was my thought though the mods might suggest another way.
Try the below steps and update us
Regards
Siva
The annoying pop-up has decreased for some reason. May try your suggestion if the alert window starts to increase again. Thanks!
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: