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Needhelp1
Contributor
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Message 1 of 8
‎03-20-2023 10:03 PM

Web advisor slowing Chrome

I've been using Web Advisor for years but something happened in the past 2 weeks. Many chrome pages load very slowly where it seems like the ads within the pages take forever to load which causes the page to freeze. At first I didn't think it had anything to do with Web Advisor but when I turned off the extension within Chrome it immediately fixed the issue

Anyone else have the same issue or can tell me why this all of a sudden happened?

5 people had this problem.
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7 Replies
Hari_durairaj
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Message 2 of 8
‎03-20-2023 11:30 PM

Re: Web advisor slowing Chrome

Hi @Needhelp1 

We regret for the inconvenience!

Kindly let us know the following to assist you with the issue

Product Suite:
Operating System Version:
Screen shot of the issue:

Regards,
Hari Durairaj

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deancent
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Message 3 of 8
‎04-04-2023 01:45 PM

Re: Web advisor slowing Chrome

I started experiencing the same issue. It brought my entire system to its knees while chrome was open. I thought I had a virus, restarted my pc twice and continued to face the issue where I literally could not have google chrome running. One of the devs at mcafee seriously screwed up the code somewhere and there seems to be a memory leak or something. I was seeing massive spikes in CPU usage caused by the mcafee chrome extension. Disabling the extension resulted in everything going back to normal and more importantly, allowing me to use chrome again.
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DJ_Matty
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Message 4 of 8
‎04-10-2023 12:14 PM

Re: Web advisor slowing Chrome

I noticed a real slowdown in chrome over the last couple of weeks. I did a full reset on chrome and everything was fine. Once I turned webadvisor back on, webpages were really slow to load again.... Goodbye webadvisor. And if not resolved soon, goodbye to McAfee.

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luso2kx
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Message 5 of 8
2 weeks ago

Re: Web advisor slowing Chrome

Same with me.  I've been having major memory leak issues with Chrome for a while.  The moment I disabled webadvisor, I'm back to normal.

 

McAfee.  Please fix this ASAP.  It's totally unacceptable that this extension is such a problem

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bmccarty2012
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Message 6 of 8
Monday

Re: Web advisor slowing Chrome

Yes! I have had the same issues, and it has been driving me crazy! To the point where I got an RMA number for my laptop, because I thought some old issues with it were coming back. I disabled all my other extensions, but hadn't tried disabling Web Advisor until tonight, because I thought "no... that can't be the issue." Disabled Web Advisor, and everything runs fine now. BIG screw up on McAfee's part, and they still haven't fixed it, apparently. 

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DJ_Matty
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Message 7 of 8
Tuesday

Re: Web advisor slowing Chrome

I actually had to remove the extension. It kept turning back on somehow.

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scmrak
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Message 8 of 8
Wednesday

Re: Web advisor slowing Chrome

McAfee Total Protection  /  v. 1.9.214  / release 16.0 R109  / Affid 1289  /  web advisor Chrome extension version 8.1.0.3522

Windows 11 64-bit

Chrome Version 114.0.5735.110 (Official Build) (64-bit)

Screenshot of Chrome task manager showing the web advisor eating CPU like a starving wolverine.
Screenshot 2023-06-07 165258 - Copy.png
 
 
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