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Web Boost not blocking videos on Yahoo Mail

In Yahoo Mail, specifically in Yahoo Mail's Spam Folder, when I empty the Yahoo Mail's Spam Folder, the ad video starts playing and unfortunately the Web Boost does not pause the video. I tryed to uninstall and reinstall web boost Chrome extension and problem is same. (Same issue is when you empty the Trash folder in Yahoo Mail, the ad video does not pause by Web Boost.) Yahoo.com nor any other website is in the whitelist (I checked) of the web boost. Any way engineer can update web boost extension to pause videos while in the Yahoo Mail's Spam and Trash Folder, when emptying the folders to count zero, videos do not pause, to correct this. Thank you

  

3 Replies
Dustin_techie
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Message 2 of 4

Re: Web Boost not blocking videos on Yahoo Mail

Try updating McAfee or removing and adding the extension again

Re: Web Boost not blocking videos on Yahoo Mail

Dustin, I did, and it's still not pausing videos on Yahoo Mail's SPAM and Trash Folders. This issue is only happening in the Yahoo Mail's Spam and Trash Folder. Web Boost does work everywhere else on all other websites including yahoo.com itself. Just inside the Yahoo Mail iit does not pause.

Still need help.

 

Magesh
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Message 4 of 4

Re: Web Boost not blocking videos on Yahoo Mail

Hi @Roman12376 

Please try logging in to your yahoo email in alternate browser(IE, Chrome, Firefox ) and check the status. 

Thanks,

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