Web Advisor slowing down all browsers

[UOPayroll]

For almost two months, browsing the web on Chrome or Edge has drastically slowed down.  Task manager shows Web Advisor and one or more of the Chrome/MS Edge tasks taking an unusual large amount of resources.

Disabling the Web Advisor extension one the browsers has removed this issue, but it also removes the protection.  Is there a known issue with Web Advisor and will it be fixed?

[GaneshR]

Hi @UOPayroll 

Greetings from McAfee!!!

Sorry for the inconvenience caused. Kindly disable Web Advisor and clear cache, cookies. Check for any pending browser updates and reinstall WA. Please update

Alternatively, you can reach McAfee consumer support from below link.

McAfee Consumer Support

Regards

Ganesh Raju R

[SDAG]

Hi I have the same exact problem.

I tried the solution proposed with no success. When I disable Web Advisor extension from Chrome everything works perfectly again so it's the extension causing the bug.

CPU goes to 100% and browser becomes super slow.

[EV]

Hello,

I am having the same issue. Slow typing when I use Chrome or Microsoft Edge.

I called the support today but the lady didn't undertsand a word that I said. Instead she sent me some basic user guide instructions to disable Web Advisor from Chrome extensions/uninstall the software!

Well, if I don't find a solution fast, I will stop to use McAfee... and I have been using it for a while!

I really appreciate some help on this.

Thanks.

EV

[Beezle]

i followed these instructions but it didnt help, chrome is basically unusable when web advisor is enabled