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ikatz
Level 7
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Message 1 of 4

Virus Protection and Real Time Scanning

I am not getting a message that "Your computer is at risk".  I have done a complete scan and nothing indicates that I have a problem.  But the "real time scanning is off" and Virus and Spyware Protection needs attention.

I have never had this problem before and need help in trying to straighten things out.

Thank you.

3 Replies
ConorD62
Level 12
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Message 2 of 4

Re: Virus Protection and Real Time Scanning

Have you tried running MVT?

ikatz
Level 7
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Message 3 of 4

Re: Virus Protection and Real Time Scanning


I typed it wrong...sorry...I meant to say I am not getting.....

I can't get into MVT..."Virtual Technician cannot check your computer.  Unable to read application server.  Please connect to internet and try again. " Well, obviously, I am connected to the internet.

jaymfe
Level 12
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Message 4 of 4

Re: Virus Protection and Real Time Scanning

Please let me know Operating System installed on your computer with service pack, version of Internet Explorer and internet connection (Cable or wireless).

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