I have found that Site Advisor is not compatable with Verizon Webmail. IE kept freezing when attempting to use VZ Webmail, but as soon as I disabled the two Site Advisor addons in IE, all worked fine.
I haven't come across this one before. I'll mention it in the Monday conference call and get back to you with whatever I can learn there.
Thank you...
As an FYI, the issue does not occcur in Firefox, only in IE (both in IE7 & and IE8 - on two different computers).
It freezes when I click on Manage Folders, which I believe is a javascript application.
Both computers are fully up to date with most current Java updates.
Getting ready for a conference call, looked at this topic and realised I haven't asked you what version of SiteAdvisor you've got and whether it's SiteAdvisor basic or SiteAdvisor Live (Plus, as was). I'm bound to be asked that question.
I have one computer with the most current SiteAdvisor Live and the other with basic. As I recall, Live was updated in Jan and Basic back in Nov or Dec, The issue does occur on both though! Clearly the problem is with Site Advisor, as it works fine as soon as I disable. This sounds very similar to the Yahoo Mail problem that I was reading about in other posts on this forum.
Sorry for the delay in getting back to you, it's been a bit busy here & in real life. I asked about this in the conference call and no-one's heard of any other occurrences of it. Looks like you're the only one so far, which is good (in a way) and bad (they prefer to wait and see if anyone else comes up with the problem, just in case it's something to do with your setup or configuration). I mentioned the javascript theory and there was a kind of general murmur of agreement and understanding. But getting a developer review authorised for a single instance of a problem is pretty unlikely, I reckon.
I forgot to ask you if you have the standalone SiteAdvisor or if it came as part of a McAfee package. Apparently that could make a difference.
For the moment, can you live with using Firefox instead of Internet Explorer? The alternative is to disable it within IE using Tools/Manage Add-Ons, which potentially leaves you open to wandering into risky sites. If you do decide to disable it, of course, you're quite at liberty to try out an alternative, such as the free WOT download for IE. That would at least rate your search results.
Not much of a result there I'm afraid, but for the moment I think that's as far as I can take it.
I know Verizon is widely used, which is why I was hoping that someone else would chip in and strengthen the case for investigation into this. I was also waiting to see whether the fix for the Yahoo problem would fix yours as well.
The suggestion about using WOT as a temporary measure was mine, so I'm the one to take the flak for it not being acceptable.
You have confirmed though that that it happens on both versions of SA, which I think will help when I raise the issue again.
Hi everyone! I am having a problem with Verizon webmail also. I can't compose or reply. I'm using Classic Basic. When I try to compose, I have to wait up to 1 minute for a message appears that says Stop running this script? (yes) (no). a script on this page is causing Internet Explorer to run slowly. If it continues to run your computer might become unresponsive..
when I choose yes I get the compose page and can write and send my email.
This happens also when I want to reply to an email.
I wonder if my newest Windows update is at fault. Been thinking about uninstalling it until I saw this mention a BHO. I have Site Advisor 3.3 build 3.3.0.76. I also just updated McAfee to AntiVirus Plus 2011.
Windows XP service pack 3. internet explorer 8 (with the latest security update from windows KB 2416400 )
Message was edited by: hopeless1 on 2/7/11 8:03:42 PM GMT-05:00
Message was edited by: hopeless1 on 2/7/11 8:27:13 PM GMT-05:00You say you disabled the 2 Site Advisor Addons. If I disable the McAfee site advisor BHO, I get a message that the site advisor tool bar will be disabled as a result. ( I have 3 addons: the BHO is enabled, the Site Advisor Toolbar is enabled, and script proxy (was already disabled and still is)
Message was edited by: hopeless1 on 2/7/11 8:20:11 PM GMT-05:00New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
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