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Verizon Webmail problem due to McAfee site advisor?

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Hello, I'm starting a new thread because this problem has not been properly addressed by McAfee as far as I know. The Script problem when I try to compose an email is still unsolved. I also cannot reply to an email without a problem.

At first I thought it was the recent update for Internet Explorer 8 (KB 2416400), but no one is complaining about that update.

I have Windows XP service pack 3. installed on a Dell Inspiron 530 Computer.

I installed McAfee AntiVirus Plus 2011 a week ago from a disk, but the Verizon email problem was present before I did that.

Briefly after installing the McAfee product, the email problem corrected itself, and I noticed that the disk had installed an older version of site advisor  (site advisor 3.2  build 3.2.0.152 ).  About 2 days later I got an update for site advisor putting me back to the one I previously had. (site advisor 3.3 build 3.3.0.176) which I suspect is the version that is causing the script problem with Verizon Webmail.

Here is the message I get when trying to compose or reply to an email on Verizon ~ the message appears about 1 minute after giving me a blank screen with an hour glass for that minute:

"A script on this page is causing Internet Explorer to run slowly. If it continues to run your computer might become unresponsive.

Stop running this script?   Yes  No"

When I click on Yes  I am finally given the ability to write my email. This is a tedious process as the script message appears for each message I try to write.

I hope others having the email problem on Verizon Web Mail will chime in and maybe McAfee will figure out what's wrong with Site Advisor 3.3.0.176.

P.S. I did have a tech at Verizon look at my problem but all he did was re-set my IE 8 to default, which caused me different problems, before I could get it back to the way I needed IE to work properly on the websites I use.

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Re: Verizon Webmail problem due to McAfee site advisor?

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Ok ~ Verizon has made us switch from Classic webmail to Verizon Message Center.  I notice at least for now, I am able to compose emails and respond to emails without getting the script message.

I'm hoping all those who have Verizon / McAfee/Site Advisor  have also had the script problem resolved without having to disable Site Advisor and its BHO.

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Re: Verizon Webmail problem due to McAfee site advisor?

Jump to solution

Ok ~ Verizon has made us switch from Classic webmail to Verizon Message Center.  I notice at least for now, I am able to compose emails and respond to emails without getting the script message.

I'm hoping all those who have Verizon / McAfee/Site Advisor  have also had the script problem resolved without having to disable Site Advisor and its BHO.

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