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nizarmelki
Contributor
Message 1 of 16

Urgent issue: wrong category for our website

Hi,

I'm the co-founder of SportEasy, an online platform for managing sports teams. Our content delivery network address is the following:.................................. For some reason, we've been categorized as "pornography" (see attachment).

Screen Shot 2015-06-01 at 12.24.35.png

Not only it's wrong, it also prevents some users from using SportEasy within their company's network (we have a lot of company teams using our service). Indeed, we've had a lot of complaints from our users these past few days... On top of all this, it damages our reputation.

Could you please change the way you've categorized us, or let us know if we should do something on our side? Thanks.

Best regards,

Nizar.

15 Replies
catdaddy
MVP
MVP
Message 2 of 16

Re: Urgent issue: wrong category for our website

,

                     If you have a Dispute please follow these Guidelines/Instructions. Create a Ticket as well with Trusted Source.

                    

All the best,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
nizarmelki
Contributor
Message 3 of 16

Re: Urgent issue: wrong category for our website

OK, I've just emailed support@siteadvisor.com, thanks for your quick response.

Nizar.

catdaddy
MVP
MVP
Message 4 of 16

Re: Urgent issue: wrong category for our website

,

                    You are quite welcome. Did you create a Ticket with 'Trusted Source"? By far this route is quicker, normally 3 days.

                      Moved to Web and Email Protection > Site Advisor > Discussions  as it is more Appropiate

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 5 of 16

Re: Urgent issue: wrong category for our website

I've also removed the link in the first post as there is something wrong with it, it displays as all XML script in my browsers.

catdaddy
MVP
MVP
Message 6 of 16

Re: Urgent issue: wrong category for our website

Hmmmmm, I got a Prompt stating it was 'Adult". But then again it was a 'Parental Control" block.

Thanks...

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 7 of 16

Re: Urgent issue: wrong category for our website

  you might want to look at your code, this is how that URL displays in my Firefox, Chrome and IE browsers.

Click to enlarge:

Untitled.jpg

catdaddy
MVP
MVP
Message 8 of 16

Re: Urgent issue: wrong category for our website

Since I have 'Adult' Sites set up in my Parental Control to Block, is probably why I did not see it.

Thanks Peter..

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 9 of 16

Re: Urgent issue: wrong category for our website

I've also edited your first post to show the image as part of the post rather than an attachment which people can download.   You can insert images into posts using the Camera symbol on the top line of the editing box.

catdaddy
MVP
MVP
Message 10 of 16

Re: Urgent issue: wrong category for our website

Thanks again, I was aware of that

Cliff
McAfee Volunteer
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