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Fabio15
Level 7
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Message 1 of 5

URGENT: Suddenly McAfee blockes my website as suspicious site although it is fully legit

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Hi All,

I have an ecommerce website. The website address is https://www.muranoglassitaly.com . All of a sudden, since yesterday McAfee Web Advisor displays a warning banner when somebody visits my website. The website is clean, valid, safe and legit. I have never had problems or warnings raised by McAfee. I also run the TrustedSource.org and it shows no risk.

After doing research whole day in the Internet did not get any solution. Now I came across here for help. This is a big problem, it has a negative effects on the perception of all users of my website.

Can Anybody help in this regards?

Thanks in advance for your help.

Fabio.

1 Solution

Accepted Solutions
Madhan
McAfee Retired
McAfee Retired
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Message 5 of 5

Re: URGENT: Suddenly McAfee blockes my website as suspicious site although it is fully legit

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Hi @Fabio15 

The website has been reviewed and classified accordingly. McAfee is not marking the as suspicious or blocking anymore, Please check from your end.

Please follow the below McAfee Article if you come across this situation in future,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

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4 Replies
Madhan
McAfee Retired
McAfee Retired
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Message 2 of 5

Re: URGENT: Suddenly McAfee blockes my website as suspicious site although it is fully legit

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Hi @Fabio15 

We have raised a ticket to the concern team. The website will be classified and reviewed accordingly. Please wait 3 - 5 business days.

Ticket: 2142662

Please follow the below McAfee Article if you come across this situation,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

Fabio15
Level 7
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Message 3 of 5

Re: URGENT: Suddenly McAfee blockes my website as suspicious site although it is fully legit

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Dear Madhan,

Thank you for your fast reply.

I have just received a notification from sites@mcafee.com, that the ticket has been closed. 

Since the ticket has been closed, does it mean that my website will not be longer considered suspicious, so no banner will be shown? how long this will take?

I am asking so because I made a test and I can still see the McAfee warning banner when I open my website...

Thanks for your help.

Fabio.

Madhan
McAfee Retired
McAfee Retired
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Message 4 of 5

Re: URGENT: Suddenly McAfee blockes my website as suspicious site although it is fully legit

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Hi @Fabio15 

Please try after few hours and check. Usually once the website is reviewed and classified, it takes sometime to update and reflect. So, please check after few hours.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

Madhan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 5 of 5

Re: URGENT: Suddenly McAfee blockes my website as suspicious site although it is fully legit

Jump to solution

Hi @Fabio15 

The website has been reviewed and classified accordingly. McAfee is not marking the as suspicious or blocking anymore, Please check from your end.

Please follow the below McAfee Article if you come across this situation in future,

McAfee WebAdvisor and SiteAdvisor website rating dispute resolution process

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

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