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KdaCMC
Contributor
Message 1 of 8

Trusted sites list not working

Hello,

I try to add site vedimak.justemail.net.user.fm to trusted, but McAfee still blocks it. I restarted the browser, but still blocks. Thanks in advance.

7 Replies
KdaCMC
Contributor
Message 2 of 8

Re: Trusted sites list not working

And also I do not understand why vedimak.justemail.net.user.fm is blocked, please, remove it from black list.

Venkat_YM
Moderator
Moderator
Message 3 of 8

Re: Trusted sites list not working

Hi @KdaCMC 

Greetings From McAfee.

We request you to let us know whether the website is blacklisted or unable to visit website and also Kindly share the screen shot of the issue.

Regards,
Venkat

KdaCMC
Contributor
Message 4 of 8

Re: Trusted sites list not working

McAfeeEdge.png

It is blacklisted because on other PC it is not blacklisted. Screenshot is in Russian and says "Probably firewall or antivirus blocked the connection".

Venkat_YM
Moderator
Moderator
Message 5 of 8

Re: Trusted sites list not working

Hi @KdaCMC 

Thank you so much for sharing the screen shot.

Please let us know if you have tried turning off the firewall and then access the website.
If your are unable to access website upon turning off McAfee, we request you to contact your Internet Service provider.

If you are able to access website upon turning off firewall we request you to follow the below article. Feel free to get in touch with our consumer support team by accessing the below link.

You can't access the internet when the McAfee Firewall is turned on

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

 

 

 

KdaCMC
Contributor
Message 6 of 8

Re: Trusted sites list not working

Thanks for your reply. I tried to turn off McAfee Firewall, my website is available in such a way. Your article is about any websites unavailable, but I have problem with the one I am writing about. I understand I can turn off Firewall or reinstall McAfee, but it is not my case.

Once again: I tried to make my website "trusted", but it is not working.

Venkat_YM
Moderator
Moderator
Message 7 of 8

Re: Trusted sites list not working

Hi @KdaCMC ,

Thank you for your response.

Sorry for the inconvenience caused. Requesting you to contact our consumer support for any further assistance or kindly contact on (8 800 5550216) during business hours on Mon-Fri(9am-18pm).

McAfee consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

 

KdaCMC
Contributor
Message 8 of 8

Re: Trusted sites list not working

OK, thanks.

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