After dealing with the latest SA issues (2.8 taking up screen real estate, immovable toolbar, being pushed out without user "authorization" etc . . . and now the latest thing with placement BELOW search results . . . though that may be a Google issue), I sent this note to the SA feedback people:I'M FED UP WITH 2.8 (YES, I'M SHOUTING). I HAVE REVERTED BACK TO 2.6 A NUMBER OF TIMES AND YOU GUYS KEEP PUSHING OUT 2.8 . . . I'VE HAD ENOUGH. I'M GOING TO FIND AN ALTERNATIVE TO SA NOW.I'VE UNINSTALLED 2.8 AND REINSTALLED 2.6 SO MANY TIMES NOW, AND EACH TIME YOU GUYS PUSH 2.8 OUT AGAIN. I WAS USING A HIPS TO BLOCK THE UPDATE, BUT ONE TIME I FORGOT TO LOAD IT AND DARNED IF YOU GUYS DIDN'T PUSH 2.8 OUT AGAIN.I'VE HAD IT . . . SA WAS A GOOD PRODUCT, BUT CLEARLY IT IS NO LONGER. I'M SWITCHING TO WOT.(BTW, EVERY TIME I UNINSTALLED 2.8, THE SA SITE ASKED FOR A COMMENT. CLEARLY YOU WEREN'T LISTENING, NOR DID I RECEIVE ANY RESPONSE ON IT).TOO BAD SA IS NO LONGER A GOOD PRODUCT. I REALLY LIKED IT. (AND IF YOU WANT TO KNOW WHY I DITCHED SA, LOOK AT MY COMMENTS EVERY TIME I UNINSTALLED 2.8!!)This last time infuriated me.
If the SA folks read this forum (clearly they don't read the user comments, especially on uninstalls since I've made many . . . and I also submitted a user feedback comment before), then maybe they'll see how many customers that liked SA and have now fled. If I had just had a response that said something like "Hang on, we're working on it", I probably would have stayed with SA. I think I was more than patient, but after sending several comments and getting no more than an automated response, I'm through!!
Oh . . . and here's the ironic note that SA gives with user uninstall "feedback" (I have it memorized now):We appreciate your feedback about why you uninstalled our software. We use this feedback to further refine the features of our software so that our users can have a better experience in the future.
I think I'll go kick the cat now . . .