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ConorD62
Level 12
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Message 21 of 38

Re: Suddenly McAfee is yellow...?

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Thanks.

I'll hopefully wait till Hayton comes a long, or something.

Thanks again Peter.

I don't think I went overlimit, seeing as SiteAdvisor Plus was installed through Total Protection because it's part of my package, I suppose.

Re: Suddenly McAfee is yellow...?

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OK, good luck.

Hayton
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Message 23 of 38

Re: Suddenly McAfee is yellow...?

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Conor, try going (in Chrome) to the following page and see if you can re-download SA for Chrome from there.

https://chrome.google.com/webstore/detail/dckheglehcdhpjkdmmmghbgkcdebhhae

Re: Suddenly McAfee is yellow...?

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It just dawned on me there's only one type of SiteAdvisor for Chrome, (as distinct from SiteAdvisor Plus/Live or whatever, or SiteAdvisor Free) and that can easily be re-download through Tools/Extensions - Get More Extensions then just search for SiteAdvisor, it's there.

Next time you want to turn off a feature just go into SiteAdvisor's settings.

I hope that's all that is needed.

ConorD62
Level 12
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Message 25 of 38

Re: Suddenly McAfee is yellow...?

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It worked, but it's not the same SiteAdvisor I had.

I had the green icon with an M in it, and with McAfee Secured Pages, the icon doesn't work.

Edit: and there is literally NO options, like I had with protected mode and such.

Message was edited by: ConorD62 on 19/03/11 14:52:42 CDT

Re: Suddenly McAfee is yellow...?

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Moved to SiteAdvisor.

So there are two kinds.  You must have had the SiteAdvisor Plus version in which case it looks like a complete uninstall, cleanup using MCPR tool (useful links above) and reinstall may be necessary, unless there is something quicker that Technical Support Chat could advise you.

I'm afraid getting Tech Support to read these forums on a weekend is rarer than hens teeth.

ConorD62
Level 12
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Message 27 of 38

Re: Suddenly McAfee is yellow...?

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Great, so I will have to remove my whole suite to get SiteAdvisor Plus back?

I reinstalled SiteAdvisor through the Suite, and it installed on pretty much every browser except Chrome, why? I don't know, I know it's on Firefox, but I haven't checked other browsers.

I don't understand seeing as it installed through the suite, but still doesn't come up on Chrome, even though it's availiable...

p.s I hate reinstalls as I always seem to do it wrong, this is why I am avoiding reinstalling My Total Protection.

Re: Suddenly McAfee is yellow...?

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Then ask Technical Support Chat for some ideas.

ConorD62
Level 12
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Message 29 of 38

Re: Suddenly McAfee is yellow...?

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Thanks Peter,

I'm just hoping that someone who knows more/a lot more about SiteAdvisor than I do..

Re: Suddenly McAfee is yellow...?

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LOL, keep your fingers crossed.

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