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Message 1 of 3

SiteAdvisor - the 'Unknown' warning is not helpful!

Our client's website is queued for testing by your siteadvisor software and she has had a couple of customers call her to say that they are too worried to pay online. They don't realise that they can proceed 'with caution' so they just don't go any further. It's likely that other customers have just given up.

It would make far more sense that sites 'queued for testing' just be left alone by your software until you know one thing or the other, rather than frightening away custom to perfectly legitimate websites.

In the meantime, can you please push the testing of forward in the queue, as you are costing the business money at the moment.

Many thanks,


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Esteemed Contributor III
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Message 2 of 3

Re: SiteAdvisor - the 'Unknown' warning is not helpful!

Discussion moved from Community Interface Help to SiteAdvisor for better attention.  Someone will answer you shortly.

Esteemed Contributor III
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Message 3 of 3

Re: SiteAdvisor - the 'Unknown' warning is not helpful!

I'm having trouble bringing up your website at the moment, however if you wish to contact SiteAdvisor directly you may:

Also see:

Message was edited by: Ex_Brit on 26/07/12 7:58:26 EDT AM
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