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plategeek
Contributor
Message 1 of 4
‎12-26-2007 02:44 PM

SiteAdvisor makes IE freeze up!

I was forced to install a new version of McAfee at my last expiration. The new version has SiteAdvisor.

SiteAdvisor makes my browser freeze up at random. I use IE version 7.0.5730.11. I didn't have this problem prior to using SiteAdvisor. Also, when I disable SiteAdvisor, the problem stops. But I can't turn it off permanently. I have to disable it every time I start a new session.

I want one of two things:

1) A fix or tip that will cause SiteAdvisor to stop crashing (other than updating my browser, which is fine otherwise).

2) To know how to permanently turn off or uninstall SiteAdvisor. I don't find it helpful-- I run it on a separate laptop and never pay attention to it. When I go to the install/uninstall programs thingy in my Control Panel, the only McAfee product that shows up is my whole suite. SiteAdvisor doesn't show up as a separate app.

Either is good. Please help!

Jon
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3 Replies
exbrit
MVP
MVP
Message 2 of 4
‎12-26-2007 04:56 PM

RE: SiteAdvisor makes IE freeze up!

Uninstall/Reinstall as per: http://community.mcafee.com/showthread.php?t=211820
Do not opt in to the Product Improvement Program when asked.
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Raja
Former Member
Message 3 of 4
‎12-26-2007 06:01 PM

RE: SiteAdvisor makes IE freeze up!

We've been getting reports of random crashes. When it crashes does IE just close or does it hang and can't be closed?
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plategeek
Contributor
Message 4 of 4
‎12-27-2007 06:26 AM

RE: SiteAdvisor makes IE freeze up!

It hangs with an hourglass. I have to force quit through Task Manager.
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