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indy0077
Level 8
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Message 1 of 10

Site/domain name blacklisted

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Hi,

as we wanted to get your false positive result of our page martfox.com to be removed  we used the provided form at Check Single URL  also sent a few direct emails to sites@mcafee.com but nothing happened. No answer, no notice about taking care about it etc.

Therefore we are strained to contact you here and ask you, to check the domain name as soon as possible and remove the fasle positive result.

Best regards

James

1 Solution

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indy0077
Level 8
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Message 9 of 10

Re: Site/domain name blacklisted

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thank you - it has been sorted.

View solution in original post

9 Replies
catdaddy
Reliable Contributor
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Message 2 of 10

Re: Site/domain name blacklisted

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May I ask if you are running a Corporate Product,or Consumer? Have you tried using this link?

Cliff
McAfee Volunteer
indy0077
Level 8
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Message 3 of 10

Re: Site/domain name blacklisted

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Hello, we don't have/use any product of your products. We are the site owner and we have been contacted from a company we are working with, that your site http://www.siteadvisor.com/sites/martfox.com  shows our domain/site martfox.com as a Phishing site.

Yes, we visited the provided link, but there isn't a relevat solution for us. Also as I mentionted above, we sent an email to your company to get the listing removed and also submited the site for review at https://www.trustedsource.org/en/feedback/url  but nobody does answer to us.

The sollution seems to be more simple as filling out some forms etc. - simply rescan the site and let us know, if there is something negative - if yes, we will correct it, if not, then remove the false positive alert.

I hope you understand, that this is damaging our business reputation and you will take care about it immediately.

Best regards

James

catdaddy
Reliable Contributor
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Message 4 of 10

Re: Site/domain name blacklisted

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Can you provide a *Ticket Number*  that you should have received after submitting to TrustedSource? We can then escalate your case on your behalf.

Cliff
McAfee Volunteer
indy0077
Level 8
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Message 5 of 10

Re: Site/domain name blacklisted

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We didn't open any ticket - we simply the button on the site which should force the domain to reviewing.7.jpg

catdaddy
Reliable Contributor
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Message 6 of 10

Re: Site/domain name blacklisted

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Could you please create a ticket with Trusted source using that Link I inserted ?

Then provide me the *Ticket Number* so we can get your issue resolved.

Thank you

Cliff

Moderator

Intel/McAfee

Cliff
McAfee Volunteer
indy0077
Level 8
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Message 7 of 10

Re: Site/domain name blacklisted

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Ticket ID '#1432050'

Thank you

catdaddy
Reliable Contributor
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Message 8 of 10

Re: Site/domain name blacklisted

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You are quite welcome. Submitted on your behalf. Should hear something in short order.

Hope this was helpful..

Cliff
McAfee Volunteer
indy0077
Level 8
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Message 9 of 10

Re: Site/domain name blacklisted

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thank you - it has been sorted.

catdaddy
Reliable Contributor
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Message 10 of 10

Re: Site/domain name blacklisted

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Glad that all is okay

Cliff
McAfee Volunteer
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