We received your message reporting that the annotations (= SI checkmarks) on the Google search results page are being displayed as empty white boxes. Thank you for contacting us.
This is a known issue and has been addressed. Please click on the following thread given below for further details on the fix provided. Icons disapearing next to Google search link - adamjo
You could wait for the auto-updates to happen as outlined in the above link (Recommended)
Please download the first .zip file posted - chrome.manifest for sa exe.zip
in the same thread above. Before you post the file, it is better to reboot your system in case an automatic upgrade of SiteAdvisor has happened. After reboot, unzip the file you downloaded and rename it as 'chrome.manifest'. Now, copy and paste the file in the location given below:-C:\Program Files\SiteAdvisor\6261\FF\
Note: After re-starting your machine, only one folder - '6261' should be present. If other folder (for e.g., 6253 or 6172) are present, please delete them.
Close all open FireFox browsers and launch FireFox again. Check if SiteAdvisor annotations are displayed in the Google search results page. If annotations are not shown, then you could either,
1. Try restarting SiteAdvisor service. To do this, please follow the steps given below:-
(i) Click 'Start' and click on 'Run'
(ii) Type 'services.msc' (without quotes on the Run Dialog)
(iii) In the 'Services' window, search for 'SiteAdvisor Service'. Right-click on it and select 'Restart' option.
2. Restart the system
Please let us know if you continue to have this issue. Thank you for being a McAfee customer.
McAfee SiteAdvisor Team