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jmckee
Level 10
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Message 91 of 134

Re: Site Advisor browser button is always gray?

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About a week ago , the install of VS+ on my system had issues and needed to be reinstalled. Being on dialup and the installer restarting several times , I could not reinstall. When VS+ was active on the system , the SA button was gray most of the time , even on the McAfee site. Without VS+ installed , the SA button shows green all the time. So , it is clearly an issue between SA and VS , possibly the firewall.

Re: Site Advisor browser button is always gray?

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Mate you emailed Mcafee contacts for a 12.1 cd?

mattlucky
Level 7
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Message 93 of 134

Re: Site Advisor browser button is always gray?

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Sorry for this stupid question, but what is VS+ ?

nehalreads
Level 10
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Message 94 of 134

Re: Site Advisor browser button is always gray?

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Hi 'LizBeth,

so , may i know the broswer name and the version which you guy's are using ? and the McAfee version ?

Re: Site Advisor browser button is always gray?

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VS+ I assume he means  the product Antivirus plus

http://home.mcafee.com/store/antivirus-plus

jmckee
Level 10
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Message 96 of 134

Re: Site Advisor browser button is always gray?

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I am in contact with Somer. I do have a CD that was sent to me awhile back , but it installs Total Protection and not VS+. My subscription is for the latter.

jmckee
Level 10
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Message 97 of 134

Re: Site Advisor browser button is always gray?

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Virus Scan Plus.

mattlucky wrote:

Sorry for this stupid question, but what is VS+ ?

jmckee
Level 10
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Message 98 of 134

Re: Site Advisor browser button is always gray?

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I use both IE7 and Firefox 19. The gray button happened with both when using VirusScan Plus 12 and Total Protection 11 (trial - while awaiting a CD to reinstall VS+). I'm on dialup.

Nehal Jojo Jacob wrote:

Hi 'LizBeth,

so , may i know the broswer name and the version which you guy's are using ? and the McAfee version ?

nehalreads
Level 10
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Message 99 of 134

Re: Site Advisor browser button is always gray?

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Hi jmckee,

Gray button appear's in some selected website's or for all site's. 

jmckee
Level 10
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Message 100 of 134

Re: Site Advisor browser button is always gray?

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The button being gray or green seems a hit or miss situation. At the moment , it is green for paidviewpoint.com and gray for this site.

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