About a week ago , the install of VS+ on my system had issues and needed to be reinstalled. Being on dialup and the installer restarting several times , I could not reinstall. When VS+ was active on the system , the SA button was gray most of the time , even on the McAfee site. Without VS+ installed , the SA button shows green all the time. So , it is clearly an issue between SA and VS , possibly the firewall.
I am in contact with Somer. I do have a CD that was sent to me awhile back , but it installs Total Protection and not VS+. My subscription is for the latter.
I use both IE7 and Firefox 19. The gray button happened with both when using VirusScan Plus 12 and Total Protection 11 (trial - while awaiting a CD to reinstall VS+). I'm on dialup.
Nehal Jojo Jacob wrote:
so , may i know the broswer name and the version which you guy's are using ? and the McAfee version ?
The button being gray or green seems a hit or miss situation. At the moment , it is green for paidviewpoint.com and gray for this site.
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