About a week ago , the install of VS+ on my system had issues and needed to be reinstalled. Being on dialup and the installer restarting several times , I could not reinstall. When VS+ was active on the system , the SA button was gray most of the time , even on the McAfee site. Without VS+ installed , the SA button shows green all the time. So , it is clearly an issue between SA and VS , possibly the firewall.
Mate you emailed Mcafee contacts for a 12.1 cd?
Sorry for this stupid question, but what is VS+ ?
Hi 'LizBeth,
so , may i know the broswer name and the version which you guy's are using ? and the McAfee version ?
VS+ I assume he means the product Antivirus plus
I am in contact with Somer. I do have a CD that was sent to me awhile back , but it installs Total Protection and not VS+. My subscription is for the latter.
Virus Scan Plus.
mattlucky wrote:
Sorry for this stupid question, but what is VS+ ?
I use both IE7 and Firefox 19. The gray button happened with both when using VirusScan Plus 12 and Total Protection 11 (trial - while awaiting a CD to reinstall VS+). I'm on dialup.
Nehal Jojo Jacob wrote:
Hi 'LizBeth,
so , may i know the broswer name and the version which you guy's are using ? and the McAfee version ?
Hi jmckee,
Gray button appear's in some selected website's or for all site's.
The button being gray or green seems a hit or miss situation. At the moment , it is green for paidviewpoint.com and gray for this site.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: