I installed Site Advisor on my Vista Premium (IE 😎 and now I notice the McAfee tab at top is not in color and I do not see the GREEN check marks next to each site shown next to each site for object I searched. The two Site Advisor are checked in the Add-Ons.
What is wrong?
Message was edited by: alicez on 12/14/09 5:50:32 PM CSTHi Alicez,
Open IE. Click on the small arrow mark symbol on the Site advisor Tab..
Check if it says Enable SiteAdvisor or Disable SiteAdvisor..
If it says Enable SiteAdvisor then click on it to enable it.
Hope that should fix your issue .
Hi,
1. Open Internet explorer, click tools at the top (if you don’t find tools option click the alt key )
2. Click manage add-ons and check whether all three McAfee add-ons are enabled if not enable them.
3. Click 'View' tab and put a check mark on siteadvisor tool bar .
Close internet explorer and re-open it back and check the status.
Regards,
Dinesh K
McAfee Online Community Moderator
Everything is Enabled and everything is Checked.
Hi alicez,
The siteadvisor ; was it installed along with any McAfee security suite , and may I know since when the problem started ?
Please check the following;
In Internet Explorer, click Tools, Internet Options, Advanced.
Locate and select Enable third-party browser extensions (requires restart).
Click OK.
Close and re-open Internet Explorer.
Regards,
Dinesh K
McAfee Online Community Moderator
It was installed by itself. Not with any McAfee security suite
Locate and select Enable third-party browser extensions = already checked.
Message was edited by: alicez on 12/14/09 5:55:52 PM CST
Message was edited by: alicez on 12/14/09 5:56:34 PM CSTHi alicez,
Are you using any other security software along with McAfee; If so ; check and delete any other security software from control panel and C:\program files and common files.
Since certain security programs detects the installation of Site Advisor as a Browser Helper Object (BHO) and can prevent it from installing completely. The BHO is the primary component of the Site Advisor toolbar. Without this BHO, the toolbar will not display.
As mentioned in my earlier posts there needs to be three add-ons enabled for Site advisor.
You could uninstall site advisor from control panel and reinstall it from the following website http://Siteadvisor.com , This would be installing you with the latest version .
Regards,
Dinesh K
McAfee Online Community Moderator
Dinesh K
I thought I answered your post previously, but I guess I didn't. I have AVG 9 on the computer. I uninstalled the Site Advisor and downloaded and reinstalled new version.
Still same problem.SiteAdvisor is "greyed out," and there are no green check marks next to the web sites.
I also installed SiteAdvisor on my WinXP(sp3) notebooks, and same problem!
Add-ons only have Two (2) Site-Advisor listed in both the Vista and WinXP computers.
I think I am just going to uninstall SiteAdvisor and forget about trying to get it to work.
I use firefox and I went back to the old firefox plugin found here:http://download.mcafee.com/products/sa/firefox/safe.xpi
It seems to work now. I beleive that it rolls you back to 2.8 The upgrade to 3.0 has not worked for me consistently since it came out. You have to uninstall SA using the windows control panel uninstall before installing the plugin. Hope this helps the firefox users.
~BJ
Message was edited by: olsonbj on 1/6/10 12:25:31 PM CSTNew to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
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