Showing results for 
Show  only  | Search instead for 
Did you mean: 
Contributor II
Message 1 of 3

Secure web search - Resetting my search engine to yahoo again and again


How do I permanently disable the prompt that appears at the bottom right corner with the heading:

"Web companion

Be careful Your secure web search is off"

This annoying dialog appears at random times with the default selection of converting my search engine to Yahoo. I really really hate this. I am paying McAfee to choose my own search engine. I don't want them to recommend me and even slip their choice of search engine into my pocket against my will. 

I am able to contact them only thru' their annoying chat or phone call facility where I cannot upload any screenshot to show what I mean. And their chat method is terribly 

These are my questions:

1. Is there a possibility to permanently disable this popup from reappearing?

2. If not, can I quote this as a reason and cancel my purchase? Will I get my money back?

3. Do they (Mcafee) have an email ID to address customer complaints like these?

2 Replies
Message 2 of 3

Re: Secure web search - Resetting my search engine to yahoo again and again

Hello @Udhaya_K 

Greetings from McAfee,

We are very sorry for the inconvenience caused.

We suggest you access the link below which has information for McAfee WebAdvisor changed my search engine

McAfee WebAdvisor changed my search engine

If you have any concerns, feel free to reply to the post or contact our support team using the link below.

McAfee Support 

Edward Franso 

Contributor II
Message 3 of 3

Re: Secure web search - Resetting my search engine to yahoo again and again

Thanks for the reply. However the link you sent doesn't help me.


The link says

"IMPORTANT: To stop your default browser from switching to Yahoo, deselect the checkbox in the above message when it periodically appears."


Pl. note I NEVER want the message to appear at all.


Do you have a solution for that?

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community