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Udhaya_K
Contributor II
Message 1 of 3

Secure web search - Resetting my search engine to yahoo again and again

 

How do I permanently disable the prompt that appears at the bottom right corner with the heading:

"Web companion

Be careful Your secure web search is off"

This annoying dialog appears at random times with the default selection of converting my search engine to Yahoo. I really really hate this. I am paying McAfee to choose my own search engine. I don't want them to recommend me and even slip their choice of search engine into my pocket against my will. 

I am able to contact them only thru' their annoying chat or phone call facility where I cannot upload any screenshot to show what I mean. And their chat method is terribly 

These are my questions:

1. Is there a possibility to permanently disable this popup from reappearing?

2. If not, can I quote this as a reason and cancel my purchase? Will I get my money back?

3. Do they (Mcafee) have an email ID to address customer complaints like these?

2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3

Re: Secure web search - Resetting my search engine to yahoo again and again

Hello @Udhaya_K 

Greetings from McAfee,

We are very sorry for the inconvenience caused.

We suggest you access the link below which has information for McAfee WebAdvisor changed my search engine

McAfee WebAdvisor changed my search engine

If you have any concerns, feel free to reply to the post or contact our support team using the link below.

McAfee Support 

Regards,
Edward Franso 

Udhaya_K
Contributor II
Message 3 of 3

Re: Secure web search - Resetting my search engine to yahoo again and again

Thanks for the reply. However the link you sent doesn't help me.

 

The link says

"IMPORTANT: To stop your default browser from switching to Yahoo, deselect the checkbox in the above message when it periodically appears."

 

Pl. note I NEVER want the message to appear at all.

 

Do you have a solution for that?

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