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juliakok
Former Member
Message 1 of 7

Secure site address bar is not green.

Secure site address bars should be green. I started to use McAfee recently. My frequently used internet sites' adress bars are not green now. How do I understand that site adviser is working properly?

6 Replies
exbrit
MVP
MVP
Message 2 of 7

Re: Secure site address bar is not green.

The icon in far upper right corner will be green, grey or red, depending on the rating.

catdaddy
MVP
MVP
Message 3 of 7

Re: Secure site address bar is not green.

Discussion successfully moved from Community Support to McAfee WebAdvisor (formerly SiteAdvisor)

Cliff
McAfee Volunteer
juliakok
Former Member
Message 4 of 7

Re: Secure site address bar is not green.

Thanks for your answer. But there is no red, green or grey icon on the page. Though, Web advisor function seems to be open. How can I contact to McAfee customer representative through phone?

exbrit
MVP
MVP
Message 5 of 7

Re: Secure site address bar is not green.

In browser tools add-ons make sure Webadvisor is activated, also check that your display settings are not such that edges of the display conceal objects.

Technical Support is available HERE, just change country if necessary.

Depending on where you are it may only6 be available Monday to Friday.

catdaddy
MVP
MVP
Message 6 of 7

Re: Secure site address bar is not green.

Make sure your Web Advisor settings are

*Tell me if a search result is safe in any search engine*

Also if you are using Chrome as your browser

McAfee KB - McAfee WebAdvisor and SiteAdvisor icons do not appear ...

https://service.mcafee.com/webcenter/portal/cp/home/articleview?...TS102055

Cliff
McAfee Volunteer
Peacekeeper
Message 7 of 7

Re: Secure site address bar is not green.

I would add also that in edge and IE11 the Webadvisor icon does not show.

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