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TonyV
Former Member
Message 1 of 2
‎02-03-2009 10:43 PM

Re-install Failure of SiteAdvisor After SecurityCenter Renewal/Install

I have attemted and failed several times to re-install the free download of SiteAdvisor. This situation is happening after having un-installed (and run MCPR) my previous version of SecurityCenter suite in order to renew/install "3-User McAfee Total Protection" for 2009.

Reference URL: http://www.siteadvisor.com/download/ie.html

Here is the text of the error report that I'm getting:

----------------------[ Begin Installation Message ]----------------------
McAfee Site Advisor

Installation Didn't Complete Successfully

We're having trouble installing McAfee SECURE with SiteAdvisor on your computer. Please try installing again.

Still having problems? Get help on our Customer Support site.
----------------------[ End Installation Message ]----------------------

What can I do to resolve this problem?
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1 Reply
exbrit
MVP
MVP
Message 2 of 2
‎02-05-2009 03:55 AM

RE: Re-install Failure of SiteAdvisor After SecurityCenter Renewal/Install

Why are you trying the free one when you have SiteAdvisor Plus as part of your Total Protection suite?

Go to your online account and use the Customize option to select only that for download. See how it goes.

What is your operating system and service pack? What McAfee products do you currently have installed.
Double-click the taskbar icon to open Security Center and then click "About" in the lower right-hand corner to view the version numbers. You may have to use the right-hand scroll bar to see them all.
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