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Mike13
Former Member
Message 1 of 2
‎01-04-2009 02:16 PM

Problem reinstalling SiteAdvisor

Hello, I just recently had my Yahoo toolbar removed and my SiteAdvisor hasn't been working right since. The SA icon is always gray with question mark no matter which site I go to. So I remove the SA component from my McAfee Security Center and attempt to reinstall SA again. I went through the installation process as usual and when re-launching IE, a large blue balloon pop-up saying my SA has just been updated and showing me the three new features. So I click on Finish, it then ask me to install Yahoo search toolbar, however, nothing happen after clicking Install and my SA still doesn't work right. Now, the problem here is that every time I launch IE, the same thing will happen again. And when I try click on Cancel or close the balloon, it will open up another IE window and repeat itself... Anyone here might be able to help? I'm using IE 7.0 and XP SP2 by the way.
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BalaSGS
Former Member
Message 2 of 2
‎02-12-2009 08:22 AM

RE: Problem reinstalling SiteAdvisor

Hi,

Please clarify the below:

1.Check the version of Site advisor from the McAfee Security Center, To find out that open the security center and click on About on the right bottom corner, check the McAfee Versions including the Site advisor
2.Uninstall the McAfee Site Advisor from Add Or Remove program if its vista uninstall using the Program and features
3.Restart the computer
4.Install the McAfee Site Advisor from the www.siteadvisor.com
5.Then check the Tool bar of the McAfee Site advisor
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