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Message 1 of 6

Posting Web Site Owner Comments - Error Verifying Site


The service


does not seem to function, at least not for me.

That's what it throws when I try to verify the site owner:

Could not verify the Web site file


for the Web site euplus.info. Please be sure you have placed the verification file in the root Web directory of your site without changing the contents of the file, using the exact file name listed above.

Sure the corresponding file was uploaded intact to the site's root.

The site http://euplus.info was hijacked in the past. As from 09.september.2012 it is cristal clean and has the fresh install of Wordpress on it. Though McAffee throws red flag and due to what seems to be a non-functional siteadvisor.com I need to find a way to wipe the site's reputation ASAP.

Any advise will be appreciated greatly!

Many thanks,

- Serge Patrushin.

P.S. I tried to verify at siteadvisor.com one of my other sites (cook-light.com), hosted with another company - same result.

P.P.S. I already had a lenthy chat with McAffee support. A copy of that chat would make a hilarious post on some comic blog

5 Replies
Message 2 of 6

Re: Posting Web Site Owner Comments - Error Verifying Site

e-mail'ed to support@siteadvisor.com

one requst sent directly to that mail, another one using some aggregator service mentioned on this forum - both requests fell into the same basket.



Message 3 of 6

Re: Posting Web Site Owner Comments - Error Verifying Site

This morning I got a reply from support:


We have received your request.  It will be reviewed and processed by our team in the order it was received.  Any adjustment made based on the review will be published in http://www.siteadvisor.com.

By the way yesterday I sent the same "clean the site's reputation" request to Sophos - they cleaned everything on their side very same day (Sunday was it).

The queue at McAffee seems to be slow moving so far...

Message 4 of 6

Re: Posting Web Site Owner Comments - Error Verifying Site

Keep on knocking, and the door will be opened to you.

Though I still could not verigy my sites with siteadvisor, the site reputation was cleaned.

The queueing was not too long: it took two days to get the green mark back.


Former Member
Message 5 of 6

Re: Posting Web Site Owner Comments - Error Verifying Site

Hi. Good night.

My fathers website owner verification process isnt working, how can we solve this problem?


The file is correct in the directory but in http://user.siteadvisor.com/forums/websiteOwnerVerification.php#top

I get this message: Error Verifying Site

Could not verify the Web site file

Best Regards to all,

Thanks for helping

Message 6 of 6

Re: Posting Web Site Owner Comments - Error Verifying Site

Did you email the support@siteadvisor.com  address re this?

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